Support Services
This page outlines support for children and young people in Wirral dealing with anger. Below is a list of services who can support you to manage your emotions including your anger.
Mental Health Support
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Branch is an online mental well-being hub for children and young people in Wirral, from 0 all the way to 18 (and up to 25 with additional needs). It doesn’t deliver services directly – it’s more of a guide, helping people to find the best tools and local support. It can be used for any child or young person, no matter how big or small their worries feel. It’s packed with tips to help them feel better and, when they need a bit of extra support, gives simple routes into local services. Branch doesn’t offer crisis support, but does have information on where to go in an emergency.
Visit www.branch-wirral.co.uk
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The Drop In is an informal drop-in service for all children and young people aged 11 -18 and up to 25 for people with SEND.
You can simply drop in without an appointment and get support with any issues that may be affecting you. From family problems and bullying to worry and anxiety our team offer comprehensive support to help you move forward.
There are daily activities, support groups, and access to more specific support services.
Who is this service for? Anyone aged 11-18 (and up to 25 with SEND)
When? Support is available Monday to Friday 2pm – 6pm
Address? Pilgrim Street Arts Centre 1 Pilgrim Street Birkenhead CH41 5EH. 0808 196 4147
How long is the wait? No wait just drop in.
Is parent consent needed? No. Parental consent is not needed.
Where can I find out more? The Drop In
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Health Services in Schools (HSIS) is a confidential drop-in service for young people aged 11 to 18 years in Wirral secondary schools, sixth form or colleges.
Each school/college has a Youth Worker and alongside the school nurse, you can receive confidential support and information on a range of things, such as:
Drugs and alcohol
Relationships and sexual health
Emotional health and wellbeing
Improving confidence, self-esteem and resilience
Stopping smoking
Healthy eating and lifestyle
Parental support is required for this service and there is around a four-week waitlist.
Who is this service for? 11-18-year-olds.
When? Monday to Friday 9am to 5pm.
How long is the wait? The current wait is between 0-6 weeks.
Is parent consent needed? No. You do not need consent from your parent or carer.
Where can I find out more? HSIS | zillo
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My Mind CYPMHS Wirral (formerly known as CAMHS) is an NHS Mental Health Service that provides specialist treatment and support to young people between the ages of 0 and 18. The service is for those experiencing moderate to severe mental health difficulties – which means when mental health difficulties are significant impacting the young person’s day-to-day functioning.
They offer assessments and a variety of evidence-based psychological treatments, depending on the needs of the child or young person.
Who is this service for? 0-18 year olds.
When? Monday to Friday, 9am – 5pm.
How long is the wait? Current wait for therapy is 36 weeks
Is parent consent needed? Parent consent is needed for under 16 years old.
My Mind : Cheshire and Wirral Partnership NHS Foundation Trust
If you or the young person need immediate support, please call the 24/7 Urgent Mental Healthline: 0800 145 6485.
In an emergency, please visit your nearest A&E or call 999.
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DescriptioResponse counselling13 – 18Response counselling is a confidential service for young people aged 13 to 18 years old. We offer a wide range of support in relation to young people who are struggling with their mental health.See less
Our Counselling team supports young people who are experiencing moderate to severe difficulties such as self-harm, low self-esteem, depression, suicidal ideation, high levels of anxiety, and overwhelming emotions. Our qualified counsellors offer 1-2-1 sessions which include Single Session Counselling and Sessional counselling. We offer a safe confidential environment giving young people the opportunity to talk about their lives enabling them to find ways to deal with emotional issues.
Counselling sessions are available through the week by appointment – you can call into Response to make an appointment, telephone the service, or ask someone to make an appointment for you as long as they have your permission.
Who is this service for? 13-18 year olds
When? Monday to Friday 9am – 6pm.
Where? 1 Pilgrim Street Birkenhead Wirral CH41 5EH. 0151 666 4123
How Do I Make an Appointment:
Call the Duty Team: 0151 666 4123
How long is the wait? It can vary. Current wait for counselling is 8-12 weeks
Is parent consent needed? No. You do not need your parent or carer’s consent.
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Bazaar is an 8-week mental health support programme that blends elements of CBT (cognitive behavioural therapy), Positive Psychology and Mindfulness. It helps you to understand your mind and build positive coping strategies and skills to support yourself now and in the future.
Bazaar is a free 8-week mental health and wellbeing support programme shown to reduce symptoms of anxiety and depression. By blending elements of CBT, mindfulness and more, Bazaar gives you the tools to control and combat negative thought patterns. Sessions take place for an hour each week at the Bloom Building in Birkenhead and are delivered on a 1:1 basis by a peer mentor. The programme is open to those aged 14-35.
Who is this service for? Anyone aged 14-35.
Where? Bloom Building 3 Abbey Close Birkenhead CH41 5FQ. Sessions can also take place via Zoom/Teams if necessary.
When? Monday: 12pm-5pm, Tuesday: 12pm-5pm, Wednesday: 12pm-7pm, Thursday: 12pm-5pm
How long is the waiting list? Currently no wait.
Where can I find out more? Bazaar by Open Door
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hatch is an emotional wellbeing service for young people in Wirral delivered by Utopia Project.
At hatch we want young people and parents to feel comfortable in accessing support for their mental health and emotional wellbeing and we pride ourselves on our informal and accessible approach.
We provide a range of programmes to improve mental health and emotional wellbeing in a relatable and non-clinical way. Our two main programmes are:
Primal – 1-1 skills-based programme for young people aged 8-13 years providing techniques to improve various areas of mental health and emotional wellbeing.
Bazaar – 1-1 CBT and mindfulness programme for young people aged 14-16 years experiencing the symptoms of anxiety, low mood, and depression.
Our 1-1 support is delivered at our site in Birkenhead by our team of volunteer mentors. The sessions are arranged for the same time each week and can last between 6-8 weeks.
All of our programmes help develop a better understanding of the different areas of mental health and emotional wellbeing as well as teaching skills and strategies to help young people make positive changes in the areas they’re finding challenging.
Who is this service for? Young people aged 8 to 16 years old.
Where? 18 Trinity Chambers, Ivy Street, Birkenhead. CH41 5EF
When? Mon-Fri, 10am-6pm
How long is the waiting list? Current wait time is 3 months.
Is parent consent needed? Yes. You need consent from your parent or carer.
Where can I find out more? hatch
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Mental Health Support Teams (MHST) support the mental health needs of children and young people in educational settings.
MHSTs are available in all primary schools and support young people aged 5-11 years old. It is for any child or young person who is experiencing low-moderate mental health such as anxiety and low mood.
Practitioners will support children and young people to develop skills and techniques to manage their emotions and to build their resilience. To access support please contact your school’s mental health lead.
Who is this service for? Children and young people aged 5-11 years old
When? Monday to Friday 9-5 and online support.
Where? Support is school-based.
How do I access it? Please contact your school mental health lead/pastoral worker
How long is the waiting list? Different wait times with each school.
Is parent consent needed? Parent consent is needed for those up to 16 years old.
Where can I find out more? Wirral Mental Health Support Teams in schools
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Kooth is a free, safe and anonymous online wellbeing service for children and young people aged 10-25 years old. You can access it 24/7 and it offers a wide range of therapeutic tools to help you to support your own mental wellbeing.See less
Chat with our team – Kooth has a team of online counsellors who you can speak directly with. The chat sessions can be up to 1 hour long and can be used to talk about whatever issues are on your mind. The chat is available from 12pm-10pm Monday through Friday and 6pm-10pm Saturday and Sunday.
Send us a message – Instead of an ongoing online chat you can send a message and a counsellor will get back to you as soon as possible.
Browse our activities – Kooth has lots of helpful articles and activities such as making your own coping box and creating a good mood playlist.
Who is this service for? For anyone aged 10-25. They also have an adult site called Qwell for anyone over the age of 18.
Visit: kooth.com
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Qwell is a free digital mental wellbeing support for adults across the UK. You can access it 24/7 and it offers a wide range of therapeutic tools to help you to support your own mental wellbeing.See less
Qwell chat – Qwell has a team of online counsellors who you can speak directly with. A chat session on Qwell is a bit like texting: we open a private and confidential space for you and a Qwell practitioner.
Qwell forum – The heart of the Qwell community is the ‘Forum’page. Forums are anonymous, judgement-free spaces dedicated to peer support. Here you can speak freely about the issues affecting you, get advice from the community, and share your own experience and advice.
Browse our activities – On Qwell you’ll find hundreds of articles, podcasts, and mini-activities to help you look after your mental health.
Who is this service for? For anyone 18 and over
Visit: qwell.com
Health and Wellbeing
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Response is a confidential support service for young people aged 13-19. We have two teams of specialist workers. One Team supports Young people who are having concerns with their Drug and Alcohol use.
Our Counselling Team, also work with Young People 13-19 and support with matters like self harm, low self esteem, feeling anxious, and overwhelming emotions. We offer 1-2-1 sessions in a safe environment and look at things like, education, harm reduction, achieving goals, positive mental wellbeing, and empowering Young People to make positive choices.
We are based at Pilgrim Arts Centre in Birkenhead. For referrals or enquiries please call our duty line on Monday to Friday 9am-6pm where you can speak to a member of our Team.
For more information or to arrange an appointment call
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Health Services in Schools (HSIS) is a confidential drop-in service for young people aged 11 to 18 years in Wirral secondary schools, sixth form or colleges.
Each school/college has a Youth Worker and alongside the school nurse, you can receive confidential support and information on a range of things, such as:
Drugs and alcohol
Relationships and sexual health
Emotional health and wellbeing
Improving confidence, self-esteem and resilience
Stopping smoking
Healthy eating and lifestyle
Parental support is required for this service and there is around a four-week waitlist.
Who is this service for? 11-18-year-olds.
When? Monday to Friday 9am to 5pm.
How long is the wait? The current wait is between 0-6 weeks.
Is parent consent needed? No. You do not need consent from your parent or carer.
Find Out More
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We provide free and confidential contraception and sexual health services for people living in Wirral.
The service is delivered by a team of health professionals including doctors, nurses, therapists plus managers and administrators. We operate Monday to Saturday across five venues in Wirral with various options for clinic based care and choices of remote care ie) online STI kits , contraception postal service, screening tests at various community locations, as well as delivering some services via our GP and Pharmacy colleagues in community locations.
Our walk-in and wait and appointment only clinics provide STI & HIV testing, results management, treatment for STI infections and several methods of contraception. Some of the services we offer are more specialised and require an appointment in advance or attendance at a doctor led clinic or a referral from a GP/health professional.
We can help you find the right appointment or clinic when we speak to you and assess your needs, or our online booking service can help route you to the right care.
Our service is confidential and non-judgemental and inclusive.
Find Out More
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Branch is an online mental well-being hub for children and young people in Wirral, from 0 all the way to 18 (and up to 25 with additional needs). It doesn’t deliver services directly – it’s more of a guide, helping people to find the best tools and local support. It can be used for any child or young person, no matter how big or small their worries feel. It’s packed with tips to help them feel better and, when they need a bit of extra support, gives simple routes into local services. Branch doesn’t offer crisis support, but does have information on where to go in an emergency.
Visit www.branch-wirral.co.uk
Arts and Creativity
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Comics Youth was founded in 2015 and is a creative community organisation led by young people, for young people. Our aim is to empower youth across Merseyside to flourish from the margins of society: Harnessing their own narratives, finding confidence within an inclusive community, and developing the resilience to succeed on their own path.
We offer a range of services designed to support and amplify the often diminished voices of marginalised young people aged 8 - 25. From zine creation and comic book workshops to youth-led publishing hubs and social campaigns, we believe young people deserve to have their voices discovered, distributed, and elevated.
Check out our Core Projects and Open Call-outs to see what you can get involved in!
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So, you love live music, festivals and concerts. You’ve been hooked on the thrill of the live experience since your very first gig or club night…
But, do you know that you can actually make this your career? Do you know the huge range of jobs that the live music industry can offer?
Youth Services
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
Eastham Youth Space – Anselmians RUFC, Eastham Village Road, Eastham CH62 0AN
Neighbourhood Youth Worker
Amie Nolan – Email amienolan@wirral.gov.uk
Tuesday / Thursday 6pm – 8.30pm
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
Liscard Youth Space – Wallasey Fire Station, Mill Lane, Wallasey, CH44 5UE.
Neighbourhood Youth Worker
Darron Wright – Email darronwright@wirral.gov.uk OR Call 07391 738 115
Wednesday / Friday 6pm – 8.30pm
Thursday 7pm – 9.30pm
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
Moreton Youth Space – Moreton Library, Pasture Road, Moreton, CH46 8SA
Neighbourhood Youth Worker
Chris Marchant - Email chrismarchant@wirral.gov.uk OR Call 07796 613 922
Monday / Tuesday / Wednesday – 6.30PM 9.30PM
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
New Ferry Youth Space – Cornwell Close, New Ferry, CH62 1BG
Neighbourhood Youth Worker
Lynne Gordon – Email lynnegordon@wirral.gov.uk
Monday / Wednesday / Thursday – 6pm – 9pm
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
West Kirby Youth Space – The Concourse, Grange Road, West Kirby, CH48 4HX
Neighbourhood Youth Worker –
Johanne Bretherton – Email Johannebretherton@wirral.gov.uk OR Call 07833 437 647
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Resilient North West CIC provides various support for 11-30-year-olds particularly with learning disabilities, Autism, ADHD and additional support needs; and anyone struggling with their mental health.
They provide inclusive activities, courses and events helping to build resilience and life skills.
Who is this service for? 11-30-year-olds with low confidence, poor mental health, and anxiety
When? Courses usually run on a Tuesday, Wednesday and Thursday. Contact Resilient NW for the latest timetable
Where? Support takes place in Wallasey and Birkenhead.
How long is the waiting list? No current wait times.
Is parent consent needed? Parent consent is needed for anyone under the age of 16
Where can I find out more? Resilient (NW) CIC
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The Hive Youth Zone opened in 2017 as a state-of-the-art space dedicated to offering Wirral’s young people opportunities and experiences they can’t find anywhere else.
Join the thousands of other young people on the Wirral who’ve joined The Hive to try loads of different activities, hang out with friends and get involved with incredible projects to help build your life skills – all with the support of our expert team of youth workers, who are here for you, whatever you need.
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We are a non-profit organisation committed to fostering a thriving cycling culture through diverse services, including:
Professional bike servicing and repairs
Mobile Workshops
Community Engagement
Bike donations and restoration
Training and coaching
Bike maintenance workshops
Youth empowerment initiatives
We are working towards creating a more accessible, inclusive and sustainable cycling community
We are more than just a bike workshop - we’re a catalyst for community engagement, skill development and youth empowerment through cycling!
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At HYPE, our youth workers embody relationship-based and strength-based approaches that fuel young people’s social, emotional and developmental growth to foster a profound sense of empowerment and autonomy. Within our youth clubs, we share a unified mission of uplifting and supporting our young people. Our dedicated team of youth workers are equipped with the skills to recognize and support young individuals at every stage of their journey with us.
HYPE promotes critical thinking within our youth club spaces, collaborating with young minds to confront the pertinent issues of 2024 head-on. We are committed to proactive engagement and working alongside young people to tackle challenges in enjoyable and meaningful ways.
All children and young people must be registered to participate in our youth programmes. Find out more about our Youth Clubs and how you can register your child below.
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Shaftesbury is a large purpose-built youth club which offers a great range of activities including sports, recreation, education and personal development.
Staff include a full-time professional youth worker, a team of qualified part-time workers and a large, diverse voluntary staff, under the governance of a voluntary management committee.
Membership is open to all young people between the ages of 8 - 21 years old on payment of an annual £2 membership fee and nightly 50p attendance subscriptions. Over the school year membership exceeds seven hundred, with an average nightly attendance of over eighty.
It is also open at weekends for structured football organised in local FA affiliated leagues from Under 7 up to Under 18 age groups.
The Youth Club is open on weekday evenings from 6pm to 9pm.
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Comics Youth was founded in 2015 and is a creative community organisation led by young people, for young people. Our aim is to empower youth across Merseyside to flourish from the margins of society: Harnessing their own narratives, finding confidence within an inclusive community, and developing the resilience to succeed on their own path.
We offer a range of services designed to support and amplify the often diminished voices of marginalised young people aged 8 - 25. From zine creation and comic book workshops to youth-led publishing hubs and social campaigns, we believe young people deserve to have their voices discovered, distributed, and elevated.
Check out our Core Projects and Open Call-outs to see what you can get involved in!
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Charlotte’s Brightside charity was founded in memory of Charlotte Churchill, who died tragically in a car accident. The aims of the charity are to advance and relieve the needs of local people through: a) a provision of recreational and leisure activities, provided in an interest of social welfare designed to improve their conditions in life. B) by providing support and activities which develop their skills, capacities and capabilities to enable them to participate in society as mature and responsible individuals. Our aim is to be a pillar of support for anyone who feels as though they are struggling.