
Support Services
This page lists services to help young people with all parts of life, like school, friendships, or planning your future. It includes resources such as youth groups and support for managing emotions, including anger. Find guidance to navigate challenges and build a brighter path forward.
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Branch is an online mental well-being hub for children and young people in Wirral, from 0 all the way to 18 (and up to 25 with additional needs). It doesn’t deliver services directly – it’s more of a guide, helping people to find the best tools and local support. It can be used for any child or young person, no matter how big or small their worries feel. It’s packed with tips to help them feel better and, when they need a bit of extra support, gives simple routes into local services. Branch doesn’t offer crisis support, but does have information on where to go in an emergency.
Click here to find out more
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The Drop In is an informal drop-in service for all children and young people aged 11 -18 and up to 25 for people with SEND.
You can simply drop in without an appointment and get support with any issues that may be affecting you. From family problems and bullying to worry and anxiety our team offer comprehensive support to help you move forward.
There are daily activities, support groups, and access to more specific support services.
Who is this service for? Anyone aged 11-18 (and up to 25 with SEND)
When? Support is available Monday to Friday 2pm – 6pm
Address? Pilgrim Street Arts Centre 1 Pilgrim Street Birkenhead CH41 5EH. 0808 196 4147
How long is the wait? No wait just drop in.
Is parent consent needed? No. Parental consent is not needed.
Where can I find out more? The Drop In
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Health Services in Schools (HSIS) is a confidential drop-in service for young people aged 11 to 18 years in Wirral secondary schools, sixth form or colleges.
Each school/college has a Youth Worker and alongside the school nurse, you can receive confidential support and information on a range of things, such as:
Drugs and alcohol
Relationships and sexual health
Emotional health and wellbeing
Improving confidence, self-esteem and resilience
Stopping smoking
Healthy eating and lifestyle
Parental support is required for this service and there is around a four-week waitlist.
Who is this service for? 11-18-year-olds.
When? Monday to Friday 9am to 5pm.
How long is the wait? The current wait is between 0-6 weeks.
Is parent consent needed? No. You do not need consent from your parent or carer.
Where can I find out more? HSIS | zillo
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My Mind CYPMHS Wirral (formerly known as CAMHS) is an NHS Mental Health Service that provides specialist treatment and support to young people between the ages of 0 and 18. The service is for those experiencing moderate to severe mental health difficulties – which means when mental health difficulties are significant impacting the young person’s day-to-day functioning.
They offer assessments and a variety of evidence-based psychological treatments, depending on the needs of the child or young person.
Who is this service for? 0-18 year olds.
When? Monday to Friday, 9am – 5pm.
How long is the wait? Current wait for therapy is 36 weeks
Is parent consent needed? Parent consent is needed for under 16 years old.
My Mind : Cheshire and Wirral Partnership NHS Foundation Trust
If you or the young person need immediate support, please call the 24/7 Urgent Mental Healthline: 0800 145 6485.
In an emergency, please visit your nearest A&E or call 999.
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DescriptioResponse counselling13 – 18Response counselling is a confidential service for young people aged 13 to 18 years old. We offer a wide range of support in relation to young people who are struggling with their mental health.See less
Our Counselling team supports young people who are experiencing moderate to severe difficulties such as self-harm, low self-esteem, depression, suicidal ideation, high levels of anxiety, and overwhelming emotions. Our qualified counsellors offer 1-2-1 sessions which include Single Session Counselling and Sessional counselling. We offer a safe confidential environment giving young people the opportunity to talk about their lives enabling them to find ways to deal with emotional issues.
Counselling sessions are available through the week by appointment – you can call into Response to make an appointment, telephone the service, or ask someone to make an appointment for you as long as they have your permission.
Who is this service for? 13-18 year olds
When? Monday to Friday 9am – 6pm.
Where? 1 Pilgrim Street Birkenhead Wirral CH41 5EH. 0151 666 4123
How Do I Make an Appointment:
Call the Duty Team: 0151 666 4123
How long is the wait? It can vary. Current wait for counselling is 8-12 weeks
Is parent consent needed? No. You do not need your parent or carer’s consent.
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Bazaar is an 8-week mental health support programme that blends elements of CBT (cognitive behavioural therapy), Positive Psychology and Mindfulness. It helps you to understand your mind and build positive coping strategies and skills to support yourself now and in the future.
Bazaar is a free 8-week mental health and wellbeing support programme shown to reduce symptoms of anxiety and depression. By blending elements of CBT, mindfulness and more, Bazaar gives you the tools to control and combat negative thought patterns. Sessions take place for an hour each week at the Bloom Building in Birkenhead and are delivered on a 1:1 basis by a peer mentor. The programme is open to those aged 14-35.
Who is this service for? Anyone aged 14-35.
Where? Bloom Building 3 Abbey Close Birkenhead CH41 5FQ. Sessions can also take place via Zoom/Teams if necessary.
When? Monday: 12pm-5pm, Tuesday: 12pm-5pm, Wednesday: 12pm-7pm, Thursday: 12pm-5pm
How long is the waiting list? Currently no wait.
Where can I find out more? Bazaar by Open Door
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hatch is an emotional wellbeing service for young people in Wirral delivered by Utopia Project.
At hatch we want young people and parents to feel comfortable in accessing support for their mental health and emotional wellbeing and we pride ourselves on our informal and accessible approach.
We provide a range of programmes to improve mental health and emotional wellbeing in a relatable and non-clinical way. Our two main programmes are:
Primal – 1-1 skills-based programme for young people aged 8-13 years providing techniques to improve various areas of mental health and emotional wellbeing.
Bazaar – 1-1 CBT and mindfulness programme for young people aged 14-16 years experiencing the symptoms of anxiety, low mood, and depression.
Our 1-1 support is delivered at our site in Birkenhead by our team of volunteer mentors. The sessions are arranged for the same time each week and can last between 6-8 weeks.
All of our programmes help develop a better understanding of the different areas of mental health and emotional wellbeing as well as teaching skills and strategies to help young people make positive changes in the areas they’re finding challenging.
Who is this service for? Young people aged 8 to 16 years old.
Where? 18 Trinity Chambers, Ivy Street, Birkenhead. CH41 5EF
When? Mon-Fri, 10am-6pm
How long is the waiting list? Current wait time is 3 months.
Is parent consent needed? Yes. You need consent from your parent or carer.
Where can I find out more? hatch
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Mental Health Support Teams (MHST) support the mental health needs of children and young people in educational settings.
MHSTs are available in all primary schools and support young people aged 5-11 years old. It is for any child or young person who is experiencing low-moderate mental health such as anxiety and low mood.
Practitioners will support children and young people to develop skills and techniques to manage their emotions and to build their resilience. To access support please contact your school’s mental health lead.
Who is this service for? Children and young people aged 5-11 years old
When? Monday to Friday 9-5 and online support.
Where? Support is school-based.
How do I access it? Please contact your school mental health lead/pastoral worker
How long is the waiting list? Different wait times with each school.
Is parent consent needed? Parent consent is needed for those up to 16 years old.
Where can I find out more? Wirral Mental Health Support Teams in schools
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Kooth is a free, safe and anonymous online wellbeing service for children and young people aged 10-25 years old. You can access it 24/7 and it offers a wide range of therapeutic tools to help you to support your own mental wellbeing.See less
Chat with our team – Kooth has a team of online counsellors who you can speak directly with. The chat sessions can be up to 1 hour long and can be used to talk about whatever issues are on your mind. The chat is available from 12pm-10pm Monday through Friday and 6pm-10pm Saturday and Sunday.
Send us a message – Instead of an ongoing online chat you can send a message and a counsellor will get back to you as soon as possible.
Browse our activities – Kooth has lots of helpful articles and activities such as making your own coping box and creating a good mood playlist.
Who is this service for? For anyone aged 10-25. They also have an adult site called Qwell for anyone over the age of 18.
Visit: kooth.com
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Qwell is a free digital mental wellbeing support for adults across the UK. You can access it 24/7 and it offers a wide range of therapeutic tools to help you to support your own mental wellbeing.See less
Qwell chat – Qwell has a team of online counsellors who you can speak directly with. A chat session on Qwell is a bit like texting: we open a private and confidential space for you and a Qwell practitioner.
Qwell forum – The heart of the Qwell community is the ‘Forum’page. Forums are anonymous, judgement-free spaces dedicated to peer support. Here you can speak freely about the issues affecting you, get advice from the community, and share your own experience and advice.
Browse our activities – On Qwell you’ll find hundreds of articles, podcasts, and mini-activities to help you look after your mental health.
Who is this service for? For anyone 18 and over
Visit: qwell.com
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It takes courage to ask for help. But for many young people who do, the support they need just isn’t there. Hundreds of thousands of young people are struggling with their mental health, but too many are being told to wait, struggling to cope and hitting a crisis point before they get help.
But things can get better. And we’re leading the movement for change.
We provide young people with the tools to look after their mental health. We empower adults to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in.
Together, we can create a world where no young person feels alone with their mental health.
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New Horizons LGBTQ+ support and social group is a weekly group which provides young people aged 13-19 with a safe space to explore their gender identity and/or sexuality.
The group is based in Wallasey but is open to young people from across Wirral. Within New Horizons young people can access advice and support with their personal journey from trained staff as well as their peers. The space enables young people to form friendships and support groups within their own community, which they can access outside of the group setting.
During New Horizons sessions young people have opportunity to engage in issue based sessions as well as exploring identity and LGBTQ+ specific sessions that promote acceptance, diversity and inclusivity.
For more information contact Katrina Maxwell
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Our role is to help you focus upon your strengths and what you can control and achieve, enabling you to put solid foundation in place, in order to create the life that you want, with the tools and resources to confidently build it. This means, that we focus upon the basics, meeting you where you are at and walking the journey with you, until you feel confident to try it alone.
You can access our service at different gateway points, however, we believe that strength comes when education and therapeutic support meet, allowing you to go on an adventure of self-awareness and discovery; building your toolbox of knowledge and skills, in order to try out strategies, techniques and ideas in your own life. We pride ourselves in having a variety of programmes to help you lay solid foundations to build upon, recognising the existing strengths and tools as a starting point.
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What is Positivity Club? It is a club like no other. At Positivity Club CIC, we are on a mission to make mental health support fun! We run various groups on various different themes around mental health and wellbeing such as self-esteem, confidence, resilience, general feelings and emotions and more, and we also offer 1:1 support.
Positivity Club CIC 1:1 sessions provide mental wellbeing support for children aged 3 to 15 years old. The 1:1 sessions offer a personalised approach, and are tailored around the individual child to support their emotional and mental wellbeing needs. Such as:
Improve children’s mental wellbeing
Build self-confidence
Boost self esteem
Express feelings and emotions
Teach mindfulness techniques
Learn about the brain and understand our thoughts, feelings and actions
Encourage children to talk about their feelings and emotions
Who is this service for? 3 to 15 year olds
When? Days and times vary.
Address? Various locations across Wirral
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They can support you if you are experiencing a common mental health problem, including Depression, Trauma and Anxiety disorders. They offer a range of evidence-based talking therapies, counselling, information, and support. Including:
Guided self-help
A range of therapies including CBT (Cognitive Behaviour Therapy), Counselling for Depression, EMDR (Eye Movement Desensitisation Reprocessing) and more
Employment support
Peer support groups
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Compañeros Crisis Café is a safe, non-clinical, community space for any adult struggling to cope in a mental health crisis. It is for individuals who are 18 years of age or older. The service is operated on a drop-in basis & offers face-to-face support, although individuals can also access crisis support via telephone.
Drop in to the Compañeros Crisis Café without an appointment. Visit them anytime between 10am and 8:30pm. Or you can phone on 0151 488 8135
The service offers:
One-to-one crisis intervention
Listening, care & support
Signposting & referral to other relevant services
Creative recovery & wellbeing activities
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Anna Freud is a world-leading mental health charity for children and families.
Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering and sharing the best science and practice with everyone who impacts the lives of children and families. We listen to and learn from children and young people, work with them to build better solutions, and amplify their voices to aid better understanding of mental health conditions.
We work with those who bring up children and young people or work directly with them, from parents to foster carers, teachers, social workers and mental health professionals – those who know children and young people; designing approaches around the needs of young people then scaling them up; empowering the parents, carers and millions of professionals working with children and learning from them.
If we can deliver this across three fronts, we can transform the mental health of this and the next generation – creating a more compassionate society for everyone.
Who is this aimed at?
For children and families impacted by mental health
Opening hours
You can call or email Monday to Friday - 9am to 5pm
How to get involved
Please visit the Anna Freud website and Facebook page for information and resources, or call or email.
Contact details
Email: info@annafreud.org
Phone: 020 7794 2313
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Alumina is a free, online 7 week course for young people struggling with self-harm. Each course has up to 14 young people, all accessing the sessions from their own phones, tablets or laptops across the UK. The courses take place on different evenings of the week and are run by friendly, trained counsellors and volunteer youth workers. You don’t need an adult to refer you or sign you up, and no-one will see or hear you during the sessions – you’ll just join in via the chatbox. We want to help you to find your next steps towards recovery, wherever you are on your journey.
Mental Health Support
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Let’s Talk is Wirral’s NHS risk and resilience service.
Delivered by a team of health and care professionals, the service works closely with young people to develop their knowledge, skills, and confidence to make informed decisions about their health and wellbeing.
Topic areas delivered by the team include:
Relationships and sex education
Drugs and alcohol
Understanding anger
Healthy weight
Empowering informed choices
Awareness of risk-taking behaviours
The team delivers the service in schools, educational settings and youth organisations and works closely with partners (Zillo, SENDO, Family Toolbox and Branch – emotional and wellbeing service launching Autumn 2024) to ensure young people access the right support at the right time.
Contacting the team
Telephone: 0151 514 0219
Email: wchc.lets.talk@nhs.net
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Health Services in Schools (HSIS) is a confidential drop-in service for young people aged 11 to 18 years in Wirral secondary schools, sixth form or colleges.
Each school/college has a Youth Worker and alongside the school nurse, you can receive confidential support and information on a range of things, such as:
Drugs and alcohol
Relationships and sexual health
Emotional health and wellbeing
Improving confidence, self-esteem and resilience
Stopping smoking
Healthy eating and lifestyle
Parental support is required for this service and there is around a four-week waitlist.
Who is this service for? 11-18-year-olds.
When? Monday to Friday 9am to 5pm.
How long is the wait? The current wait is between 0-6 weeks.
Is parent consent needed? No. You do not need consent from your parent or carer.
Find Out More
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Response is a confidential support service for young people aged 13-19. We have two teams of specialist workers. One Team supports Young people who are having concerns with their Drug and Alcohol use.
Our Counselling Team, also work with Young People 13-19 and support with matters like self harm, low self esteem, feeling anxious, and overwhelming emotions. We offer 1-2-1 sessions in a safe environment and look at things like, education, harm reduction, achieving goals, positive mental wellbeing, and empowering Young People to make positive choices.
We are based at Pilgrim Arts Centre in Birkenhead. For referrals or enquiries please call our duty line on Monday to Friday 9am-6pm where you can speak to a member of our Team.
For more information or to arrange an appointment call
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We provide free and confidential contraception and sexual health services for people living in Wirral.
The service is delivered by a team of health professionals including doctors, nurses, therapists plus managers and administrators. We operate Monday to Saturday across five venues in Wirral with various options for clinic based care and choices of remote care ie) online STI kits , contraception postal service, screening tests at various community locations, as well as delivering some services via our GP and Pharmacy colleagues in community locations.
Our walk-in and wait and appointment only clinics provide STI & HIV testing, results management, treatment for STI infections and several methods of contraception. Some of the services we offer are more specialised and require an appointment in advance or attendance at a doctor led clinic or a referral from a GP/health professional.
We can help you find the right appointment or clinic when we speak to you and assess your needs, or our online booking service can help route you to the right care.
Our service is confidential and non-judgemental and inclusive.
Find Out More
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Branch is an online mental well-being hub for children and young people in Wirral, from 0 all the way to 18 (and up to 25 with additional needs). It doesn’t deliver services directly – it’s more of a guide, helping people to find the best tools and local support. It can be used for any child or young person, no matter how big or small their worries feel. It’s packed with tips to help them feel better and, when they need a bit of extra support, gives simple routes into local services. Branch doesn’t offer crisis support, but does have information on where to go in an emergency.
Visit www.branch-wirral.co.uk
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Open Door Charity
Open Door Charity provides free, fast and effective mental health support without waiting lists to young people and adults.
We reimagine what mental health support looks, sounds, and feels like using evidence-based programmes in non-clinical settings, creating spaces people want to be in, with people they want to spend their time with.
Our main offerings are Bazaar (for low mood and anxiety), Colours (for stress), Mysa (for disordered eating - no diagnosis necessary) and OOMOO (for Children Looked After (CLA) ages 11 to 18 years old)
Who is this aimed at?
Currently we offer Bazaar for those age 14-35 dealing with low mood, anxiety, and/or panic attacks, and OOMOO, for Children Looked After ages 11-18
Colours 18+ and Mysa 18+
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Tomorrow’s Young Women offers young women aged 14 to 17 support, workshops, and activities to make positive lifestyle choices and offer support with issues in areas such as healthy relationships, alcohol and substance misuse, and mental health.
Do you need to have a chat about your mental health and your feelings? Want some advice about your relationship – maybe something does not feel right or you are feeling controlled? Are you ready to start looking to your future and want some practical support with training and next steps?
Tomorrow’s Young Women is open Monday evenings 4:30pm to 6pm at the Tomorrow’s Women: Wirral centre, where you can meet with a team member in person or chat over the phone for initial registration, and then have full access to the project.
The scheme is being funded by Merseyside Police’s Project Medusa, a Merseyside-led initiative set up to tackle County Lines drug dealing and child criminal exploitation, and as such will focus specifically on raising awareness of County Lines and supporting young women who are being exploited in a safe space.
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The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social or our counselling service.
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The PLF Healthy Relationship Education Inspire workshops have been designed in line with the Government’s statutory guidance for relationships and sex education, RSE, in educational settings, which became a mandatory requirement on the curriculum in September 2020, as stipulated in the Domestic Abuse bill.
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It takes courage to ask for help. But for many young people who do, the support they need just isn’t there. Hundreds of thousands of young people are struggling with their mental health, but too many are being told to wait, struggling to cope and hitting a crisis point before they get help.
But things can get better. And we’re leading the movement for change.
We provide young people with the tools to look after their mental health. We empower adults to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in.
Together, we can create a world where no young person feels alone with their mental health.
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Merseyside Youth Association (MYA) is a charity dedicated to providing innovative support and opportunities for young people across Merseyside.
MYA has a long and extraordinary history, dating all the way back to 1890. Grounded in the incredible social history of Liverpool, our affiliated clubs and their predecessors have been helping young people cope with all kinds of challenges. Through a range of dynamic, caring, high-quality charitable services and interventions we make every journey personal, so each interaction - big or small - ripples out into the wider community and society as a whole.
MYA delivers a wide range of early intervention, prevention projects and workforce development across Merseyside.
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Even though 1 in 4 people have mental health problems, most of us don’t get the help we need. This has to change. We’re Mind. We’re here to fight for mental health. For support, for respect, for you.
How do we make a difference?
We change minds across England and Wales by making mental health an everyday priority. By standing up to the injustices – in healthcare, in work, in law – which make life harder for those of us with mental health problems.
We support minds – by offering help whenever you might need it through our information, advice and local services.
And we connect minds. Bringing together an unstoppable network of individuals and communities – people who care about mental health to make a difference
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Our Place Sexual Health
We provide free and confidential contraception and sexual health services for people living in Wirral.
The service is delivered by a team of health professionals including doctors, nurses, therapists plus managers and administrators. We operate Monday to Saturday across five venues in Wirral with various options for clinic based care and choices of remote care ie) online STI kits , contraception postal service, screening tests at various community locations, as well as delivering some services via our GP and Pharmacy colleagues in community locations.
Our walk-in and wait and appointment only clinics provide STI & HIV testing, results management, treatment for STI infections and several methods of contraception. Some of the services we offer are more specialised and require an appointment in advance or attendance at a doctor led clinic or a referral from a GP/health professional.
We can help you find the right appointment or clinic when we speak to you and assess your needs, or our online booking service can help route you to the right care.
Our service is confidential and non-judgemental and inclusive.
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Alumina is a free, online 7 week course for young people struggling with self-harm. Each course has up to 14 young people, all accessing the sessions from their own phones, tablets or laptops across the UK. The courses take place on different evenings of the week and are run by friendly, trained counsellors and volunteer youth workers. You don’t need an adult to refer you or sign you up, and no-one will see or hear you during the sessions – you’ll just join in via the chatbox. We want to help you to find your next steps towards recovery, wherever you are on your journey.
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Papyrus Preventin of Young Suicide is a UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people. We believe that no young person should have to struggle alone with thoughts of suicide.
Papyrus exists to reduce the number of young people who take their own lives, by shattering the stigma surrounding suicide and equipping young people and their communities with the skills to recognise and respond to emotional distress.
Every year many thousands more attempt or contemplate suicide, harm themselves or suffer alone, afraid to speak openly about how they are feeling.
HopelineUK advisers want to work with you to understand why these thoughts of suicide might be present. They also want to provide you with a safe space to talk through anything happening in your life that could be impacting on your or anyone else’s ability to stay safe.
HopelineUK is for children and young people under the age of 35 who are experiencing thoughts of suicide or for anyone concerned that a young person could be thinking about suicide.
Our advisers are all trained to help you focus on staying safe from suicide. Their training enables them to provide advice and support that may help you to move forward and stay alive.
Health and Wellbeing
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Comics Youth was founded in 2015 and is a creative community organisation led by young people, for young people. Our aim is to empower youth across Merseyside to flourish from the margins of society: Harnessing their own narratives, finding confidence within an inclusive community, and developing the resilience to succeed on their own path.
We offer a range of services designed to support and amplify the often diminished voices of marginalised young people aged 8 - 25. From zine creation and comic book workshops to youth-led publishing hubs and social campaigns, we believe young people deserve to have their voices discovered, distributed, and elevated.
Check out our Core Projects and Open Call-outs to see what you can get involved in!
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So, you love live music, festivals and concerts. You’ve been hooked on the thrill of the live experience since your very first gig or club night…
But, do you know that you can actually make this your career? Do you know the huge range of jobs that the live music industry can offer?
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Wirral Youth Voice Group have many groups, with themes they are working on. Groups such as environment, Mental Health, SEND, Children Looked After Juniors, Junior voice, LGBTQ+, Regeneration, Transformation to name a few…
What would I have to do if I got involved in Youth Voice?
1. Come to a weekly meeting
2. Give us your opinion, thoughts and feelings on thing that affect you and other young people
3. Help run our yearly Youth Conference and Youth Parliament
4. Work alongside our UK Youth Members of Parliament and Wirral Partnership group
5. Interview staff and work with services and organisations
6. Engage in peer education training
Where and when does it happen?
Youth Voice group runs every Monday’s 5 - 6 pm (except for some holiday dates) at Pilgrim Street Arts Centre, Birkenhead, CH41 5EH
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All young people will have equitable access to opportunities to develop their creative potential, live richer, fuller lives and develop the critical learning and life skills they need to become active contributors to their communities.
Click here for more information
Contact -
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Empowering recovery through Creative Arts
Spider Project is an award winning creative arts & wellbeing recovery project established in 2007.
We recognise the significant challenges faced on the journey of recovery and wellbeing. Our mission is to empower individuals by providing a wide range of creative arts courses, holistic therapies, and physical exercise sessions.
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Grow-Wellbeing is a not-for-profit organisation that delivers forest school, nature play and wellbeing in nature for children, young people and adults to engage in activities in the natural environment.
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We are The Quirky Cafe Community Hub C.I.C
based in Hoylake, Wirral, we're your go-to spot whether you use it as a cafe, or for events, groups, classes, Home Ed, SEN support and much more…
Our inclusive space offers a warm welcome to all -
Equilibrium North West CIC is a not-for-profit company concerned with researching and tackling inequalities, with projects to help improve health and wellbeing.
Youth Hub
Get your bored teens out of the house on a Tuesday evening and down to the Youth Hub at Equilibrium North West CIC.
There will be sports, cookery, arts and crafts, games, socialising, hair and beauty plus much more.
Click here to find out more information
Arts & Creativity
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The Detached Youth Work teams operate without the use of a building and takes place where young people "are at" both geographically and developmentally.
Delivering informal and social education and addresses whatever needs are presented to or perceived by the youth worker.
As Detached Youth Workers have no physical building over which they have power or control, the relationship between young person and youth worker is entirely voluntary and constantly up for negotiation.
The teams are highly experienced in working with all groups of young people; from some of the most challenging and vulnerable young people in the community, to groups of young people who just ‘hang out’ with nothing better to do.
The team works in areas where they are most needed; known as ‘hotspot areas’ working with young people aged between 11 and 19.
The team supports young people to raise their aspirations offering them new positive experiences that aims to give the young people the right information and self-awareness to make positive decisions in their life and for the future.
They have access to a mobile resource known as the Kontactabus, working with young people in the community enabling youth workers to build trusting relationships and to create discussion; identify the issues faced by young people and by the community, delivering brief interventions on substance misuse, staying safe, healthy relationships. Youth workers support young people to address these issues.
For example support may include:
Links to other support agencies
Support for accessing training
Discussion on decision making and personal journey
Challenges and implication discussion on behaviour
Involvement in issue-based projects
Participation in positive activities
Involvement in community initiatives which give something back to the community
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
Eastham Youth Space – Anselmians RUFC, Eastham Village Road, Eastham CH62 0AN
Neighbourhood Youth Worker
Amie Nolan – Email amienolan@wirral.gov.uk
Tuesday / Thursday 6pm – 8.30pm
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
Liscard Youth Space – Wallasey Fire Station, Mill Lane, Wallasey, CH44 5UE.
Neighbourhood Youth Worker
Darron Wright – Email darronwright@wirral.gov.uk OR Call 07391 738 115
Wednesday / Friday 6pm – 8.30pm
Thursday 7pm – 9.30pm
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
Moreton Youth Space – Moreton Library, Pasture Road, Moreton, CH46 8SA
Neighbourhood Youth Worker
Chris Marchant - Email chrismarchant@wirral.gov.uk OR Call 07796 613 922
Monday / Tuesday / Wednesday – 6.30PM 9.30PM
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
New Ferry Youth Space – Cornwell Close, New Ferry, CH62 1BG
Neighbourhood Youth Worker
Lynne Gordon – Email lynnegordon@wirral.gov.uk
Monday / Wednesday / Thursday – 6pm – 9pm
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
West Kirby Youth Space – The Concourse, Grange Road, West Kirby, CH48 4HX
Neighbourhood Youth Worker –
Johanne Bretherton – Email Johannebretherton@wirral.gov.uk OR Call 07833 437 647
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Wirral Youth Voice Group have many groups, with themes they are working on. Groups such as environment, Mental Health, SEND, Children Looked After Juniors, Junior voice, LGBTQ+, Regeneration, Transformation to name a few…
What would I have to do if I got involved in Youth Voice?
1. Come to a weekly meeting
2. Give us your opinion, thoughts and feelings on thing that affect you and other young people
3. Help run our yearly Youth Conference and Youth Parliament
4. Work alongside our UK Youth Members of Parliament and Wirral Partnership group
5. Interview staff and work with services and organisations
6. Engage in peer education training
Where and when does it happen?
Youth Voice group runs every Monday’s 5 - 6 pm (except for some holiday dates) at Pilgrim Street Arts Centre, Birkenhead, CH41 5EH
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All young people will have equitable access to opportunities to develop their creative potential, live richer, fuller lives and develop the critical learning and life skills they need to become active contributors to their communities.
Click here for more information
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Resilient North West CIC provides various support for 11-30-year-olds particularly with learning disabilities, Autism, ADHD and additional support needs; and anyone struggling with their mental health.
They provide inclusive activities, courses and events helping to build resilience and life skills.
Who is this service for? 11-30-year-olds with low confidence, poor mental health, and anxiety
When? Courses usually run on a Tuesday, Wednesday and Thursday. Contact Resilient NW for the latest timetable
Where? Support takes place in Wallasey and Birkenhead.
How long is the waiting list? No current wait times.
Is parent consent needed? Parent consent is needed for anyone under the age of 16
Where can I find out more? Resilient (NW) CIC
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The Hive Youth Zone opened in 2017 as a state-of-the-art space dedicated to offering Wirral’s young people opportunities and experiences they can’t find anywhere else.
Join the thousands of other young people on the Wirral who’ve joined The Hive to try loads of different activities, hang out with friends and get involved with incredible projects to help build your life skills – all with the support of our expert team of youth workers, who are here for you, whatever you need.
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We are a non-profit organisation committed to fostering a thriving cycling culture through diverse services, including:
Professional bike servicing and repairs
Mobile Workshops
Community Engagement
Bike donations and restoration
Training and coaching
Bike maintenance workshops
Youth empowerment initiatives
We are working towards creating a more accessible, inclusive and sustainable cycling community
We are more than just a bike workshop - we’re a catalyst for community engagement, skill development and youth empowerment through cycling!
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At HYPE, our youth workers embody relationship-based and strength-based approaches that fuel young people’s social, emotional and developmental growth to foster a profound sense of empowerment and autonomy. Within our youth clubs, we share a unified mission of uplifting and supporting our young people. Our dedicated team of youth workers are equipped with the skills to recognize and support young individuals at every stage of their journey with us.
HYPE promotes critical thinking within our youth club spaces, collaborating with young minds to confront the pertinent issues of 2024 head-on. We are committed to proactive engagement and working alongside young people to tackle challenges in enjoyable and meaningful ways.
All children and young people must be registered to participate in our youth programmes. Find out more about our Youth Clubs and how you can register your child below.
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Shaftesbury is a large purpose-built youth club which offers a great range of activities including sports, recreation, education and personal development.
Staff include a full-time professional youth worker, a team of qualified part-time workers and a large, diverse voluntary staff, under the governance of a voluntary management committee.
Membership is open to all young people between the ages of 8 - 21 years old on payment of an annual £2 membership fee and nightly 50p attendance subscriptions. Over the school year membership exceeds seven hundred, with an average nightly attendance of over eighty.
It is also open at weekends for structured football organised in local FA affiliated leagues from Under 7 up to Under 18 age groups.
The Youth Club is open on weekday evenings from 6pm to 9pm.
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Comics Youth was founded in 2015 and is a creative community organisation led by young people, for young people. Our aim is to empower youth across Merseyside to flourish from the margins of society: Harnessing their own narratives, finding confidence within an inclusive community, and developing the resilience to succeed on their own path.
We offer a range of services designed to support and amplify the often diminished voices of marginalised young people aged 8 - 25. From zine creation and comic book workshops to youth-led publishing hubs and social campaigns, we believe young people deserve to have their voices discovered, distributed, and elevated.
Check out our Core Projects and Open Call-outs to see what you can get involved in!
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Charlotte’s Brightside charity was founded in memory of Charlotte Churchill, who died tragically in a car accident. The aims of the charity are to advance and relieve the needs of local people through: a) a provision of recreational and leisure activities, provided in an interest of social welfare designed to improve their conditions in life. B) by providing support and activities which develop their skills, capacities and capabilities to enable them to participate in society as mature and responsible individuals. Our aim is to be a pillar of support for anyone who feels as though they are struggling.
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All young people will have equitable access to opportunities to develop their creative potential, live richer, fuller lives and develop the critical learning and life skills they need to become active contributors to their communities.
Click here for more information
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